Government reviews ride-hailing 20% commission cap
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The Transport Ministry says the government is reviewing the 20% commission cap for ride-hailing platforms, with APAD carrying out a deeper study. The final review will consider stakeholder engagement and findings from related studies on gig worker pay.
The Transport Ministry says the government is reviewing the 20% commission cap for ride-hailing platforms after calls from drivers to lower Grab’s commission rate.
In a written parliamentary reply, the ministry said the Land Public Transport Agency (APAD) will study the cap in depth before any review is made. It said the process will include engagement sessions with stakeholders.
The ministry also noted that Grab’s proposed fare structure under a proof-of-concept system, called the Grab Service Fee, has shown some improvements. The structure uses flexible commission rates for daily trips, while keeping a 20% average cap over a week or month.
According to the report, as of May 31, 2026, about 170,944 driver-partners had opted into the new structure. The ministry said the trials recorded an average GSF of 18% and an effective GSF of 15%, with driver income per minute rising by more than 6% since the trial began.
The final review will also take into account studies by the ministry and the Human Resources Ministry on gig worker compensation, which are expected to be completed by the end of this year.
What it means for you: If you drive for ride-hailing or manage a fleet/workshop serving e-hailing drivers, watch for any change to platform commission rules that could affect driver earnings and trip economics.
Source: paultan.org
